Privacy policy.

PolyForge Media (Pty) Ltd Privacy Policy.

Effective date: 25 September 2025

PolyForge Media (Pty) Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Protection of Personal Information Act, 2013 (“POPIA”).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Information you provide through the contact form, such as your name, email address, and phone number.
Technical information automatically collected (such as your IP address, browser type, and pages visited) if analytics tools are enabled.

2. How We Use Your Information

We use your personal information only for the purposes for which it was collected, including to:

Respond to your enquiries submitted via the contact form.
Provide you with information about our services (if requested).
Improve our website and user experience.

3. How We Store and Protect Your Information

Personal information is stored securely and only accessed by authorised persons.
We will not keep your personal information longer than necessary for the purposes set out above.

4. Sharing of Information

We do not sell or rent your personal information.
We may share your information with trusted third parties who provide services on our behalf (e.g., website hosting, email services, analytics).
We will only share personal information where it is necessary and in line with POPIA.

5. Your Rights Under POPIA

You have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your personal information.
Withdraw consent to direct marketing communications (if any).

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and collect anonymous analytics data.
You can control cookie settings through your browser.

7. International Data Transfers

If your personal information is processed outside South Africa (for example, if our hosting provider or email service is located overseas), we will ensure that it is protected in accordance with POPIA.

8. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

PolyForge Media (Pty) Ltd
Email: info@polyforgemedia.com
Phone: +27 76 156 3304

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.